Online advertising drives business. But just like on the road, rules apply.
Tuesday, September 30, 2008  by Gary VanderVen

We've done so much high-profile advertising and marketing in 2008, and I have to say, I'm especially excited about this week's ad in Sports Illustrated magazine and the first Tina Turner concert this Wednesday in Kansas City!  

But did you know that behind the scenes, we're also embarking on search engine marketing and online publicity campaigns that will aid your prospects and customers in finding positive results when they search for "Amway Global" or "Quixtar" on Google and Yahoo?

Efforts like these will support our other, more high-profile campaigns. We know from experience that when you introduce the products and the opportunity, people's next move is often to search the digital space to learn more about us. 

I'm writing this post, not as a marketing person, but as a rules person because we've noticed that some of our Independent Business Owners may not understand the rules as they relate to the digital space. We're here to help, and we've seen a few specific issues that we want to share with you:

      1. The posting of an IBO's number and contact information in comments in blogs or online publications. This is considered non-local advertising and is prohibited by the Rules of Conduct.

Positive media coverage of Amway Global and our brands is a powerful business-building tool. You can share the links to these articles with fellow IBOs, your customers - anyone you know!  And, you can always comment on these articles and share your success story there, if there is an opportunity to do so. What is not appropriate, however, is to include your IBO number or contact information within comments posted for the world to see.   

     2. Sponsored Google Adword and Yahoo searches.  

As I mentioned, Amway Global is purchasing key words, search terms, and online ads as part of a campaign that benefits all of us.  However, the Rules don't allow individual IBOs to purchase Google Adwords or Yahoo searches because it is considered national advertising. On the other hand, we do allow you to promote your business through Google Local and Yahoo Local advertising. 

This is still a relatively new adventure for all us! We are doing our best to maximize the internet's potential, and to use it to bring awareness to our brands and our business opportunity.

If you have a proposal for how you'd like to use the internet to market your business, please submit it to us for review. We will let you know if your plans conflict with the rules before you spend any of your advertising and marketing budget. And please, if you have any questions about local searches, or need clarification after reading the relevant rules, contact the Rules Department at 616-787-6712 or via email at bcr@amwayglobal.com.

The relevant rules are Rule 4.3.2 and Rule 9.8.

Happy surfing!


Comments

quixtarisacult said:
September 30, 2008 10:05 AM | #

Your rules (by contract) really take the "independent" out of "Independent Business Owner".  If these folks were truly independent, they could operate their business anyway they chose, advertise as they desired, and sell or advertise yours or any other competitor's products.  Calling these people Independent Business Owners is just one of many shams Amway promotes about "their" business.

Jeffrey said:
September 30, 2008 12:23 PM | #

So the company can advertise all it wants to and we can't do anything to get our own name out? Also, the company has decided indefinitely not to let us do the customizable display ads for newspapers. So then, please tell me what the point of all this advertising is. Is it just to help clean up the reputation? There is still one very large pin here in the US that started the entire tool scam and ruined the company's reputation that needs to be dealt with.

Note from Gary: Amway Global's advertising campaign is designed to benefit all IBOs in North America. Also, IBOs can - and do - advertise locally to benefit their own businesses. You can advertise, for example, in your local newspapers and other publications, including telephone books.  All that is required is that the ads are approved by Amway Global prior to publishing.  We are also in the process of getting some ads ready that are pre-approved for your use. There will soon be an announcement about them in "What's New" and as soon as possible, I'll update this post with the link.

dig4truth said:
September 30, 2008 3:34 PM | #

It is a voice to overall empower IBOs that have people who don't know the name but may see the ad and go, "Oh, right. You have those items I can purchase."

I've had it happen on more than one occasion. It is really empowering. Besides, do you really want to waste money on potential advertising returns or would you rather have folks saying, "I know that product! Can I get some?" Free is always better.

Mike said:
September 30, 2008 4:19 PM | #

Hi, can you explain the difference between Google/Yahoo National Advertising (Adwords etc.) vs. Google/Yahoo Local Advertising? How do you advertise locally in the Internet and with Google and or Yahoo?

Editor's Note: 

Great question! I'll do my best to explain it here, and we do have more specific and lengthy instructions available. Just call us at 616-787-6712 or email us at bcr@amwayglobal.com if you need them.

Both Google and Yahoo offer the ability to create local ads that only appear when a specific, local search is conducted.  For instance, if someone searches the keyword "Nutrilite" along with a city name or a zip code, the local listings will appear in the search results. Google calls this service the "Neighborhood Wide Web," and you can get started here.

That being said, keep in mind that keyword/adword searches can be costly, and do require constant management. Setting a daily or weekly maximum budget will help, as will educating yourself by reading Google and Yahoo's advice on targeting and accuracy.

 Best of luck!

 
tex said:
September 30, 2008 5:05 PM | #

QIAC,

"Independent" doesn't mean "no rules."

Editor's Note: This comment was shortened in order to support civil discourse.

 

ibofightback said:
September 30, 2008 5:07 PM | #
Gary, I think the corp is missing an opportunity here and fundamentally misunderstanding the nature of the internet. I've done a response to your post on my blog - The internet is not a broadcase medium
sivaram said:
September 30, 2008 7:16 PM | #

Gary,

Great awareness and business rules of conduct information. I like the Corporation's approach to keep the process clean. That's the only way to regulate the activities for ALL IBOs to benefit. There are enough local opportunities of prospecting and advertising for IBOs. The goal of Amway Global National advertising is for the IBO to leverage the branding for LOCAL activities including micro-networking in their own sphere of influence.

Keep up the great work. We are so thankful to the company for all the support and hard work.

rocket said:
September 30, 2008 10:28 PM | #

Notice no response to Jeffrey's legitimate question about the large pin who has yet to have been dealt with.

All the advertising in the world ain't gonna clean up a mess nobody in the corporation is willing ot publicly admit is there.

So much for transparency.

visioneer said:
October 1, 2008 7:05 PM | #
Gary, Thanks for clearing up the confusion. We know that you guys at corp are working hard to make this business the best its ever been! I have already seen results from the National Advertising with my downline and clients.
rocket said:
October 2, 2008 6:25 PM | #

What, nothing about the Problems in India?

Not answering direct questions, and avoiding bad company publicity.

You folks are doing a bang up job on PR and transparency.

 

Editor's Note: Since the Opportunity Zone is focused on the business here in North America, you're right in that we didn't post on the situation in India. But we will - we're just waiting for some further information. Thanks for your patience!  

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