Doug DeVos, Steve Van Andel, and myself just finished a six city tour around North America. We met with hundreds of Emerald pins and above. We want to say thank you for giving up your time to come and meet with us. The purpose of the tour was to talk to leaders about the transformation of our business going forward, to answer as many questions as possible, and to let you all know how much we appreciate all that you are doing for the business.
A couple of thoughts resulting from this tour:
While there are many questions about the transformation of our business, we know that we are in an exciting period in the history of our business. We are making unprecedented investments to make your business better, including more than $60 Million in new money for the Quixtar Business Incentives program, the launch of new training programs to help make IBOs more successful, and exciting new product launches. Overall, the company is spending more than $200 million in product development, brand building, training, and compensation enhancements to make this business bigger and better than ever.
We heard the good, the bad, and yes, even the ugly on this tour. It was important to hear what IBOs had to say as honest and as passionately as they meant them. As Doug said, "There is no bad meeting as long as we are talking". That is the key, we need to continue the conversation. We may not always agree but we need to keep talking. We are not perfect, no one is.
It was good to hear IBOs’ thoughts about the business and how this business has positively changed their lives over the years. It was also good for us to hear how we can help IBOs through this transformation going forward. While we are committed to the transformation, we heard some idea's on how we can help IBOs make the transition. We will be getting back to you on these ideas in the next few months. It was good for us to hear your passion about the business because your passion and commitment to this business is what makes it so great.
Unfortunately, in these fast paced times, we do not stop and say thank you to others as often as we should, whether it is our family, our friends, or our business partners. It is also unfortunate that a few IBOs and employees sometimes hurt the real spirit and appreciation for this business. I think it is important for all of you to know how much all of us at the company appreciate all that you do, respect all that you have given to this business, and understand that we need each other to build this business even bigger and better in the future.
Thank you and all the best,
Jim