Focus on the New IBO
Monday, February 05, 2007  by Jim Payne
Category: , ,
I have been asked by a few folks to provide additional insight into Quixtar's overall strategic direction. Let me see if I can with some main points, key directions in our strategic plan and I'll do additional posts detailing particular initiatives.

 We want to dramatically grow this business and improve profitability for all IBOs but our focus is on the new IBOs. If the new IBO is making money and having a positive experience it will benefit ALL IBOs.

 As an enterprise we must listen to what the marketplace is telling us. When I say marketplace I do not just mean within our own internal community (employees. IBO leaders), I mean the external audience (potential IBOs, new IBOs, customers). As an organization we have been too insular in our views and ideas. We MUST look to the marketplace for ideas on products and how to improve our overall business opportunity and the experience that goes with it.

 But first, the new IBO. We want the new IBOs' experience to be ...
  • A consistent, high quality experience.
  • Focused on a balanced business -- initially focused on retailing products, then introducing the opportunity to others and some personal use of products.
  • Ensure our business is simple to understand and provides clear paths to helping people not only reach their immediate goals but their dreams--- no matter how big or small those dreams are.
  • And that IBO's expectations are met every step of the way.
And we're doing all we can to make sure this happens.

Comments

Anonymous said:
February 5, 2007 7:52 PM | #

lower pv&bv for moth. 100pv to 50pv.etc.

people would like to build a bussiness some

are just short of $$$$$$$$.there are some companies

that growing fast and have been around for 20yrs or

more that have lower pv requirements.

god bless

Brad said:
February 6, 2007 12:58 PM | #

Thanks for this information Mr. Payne.  I love the First Circle concept and greatly appreciate the IBO Communications Platform part of Quixtar Accreditation.  Some tools/techniques that I have seen to help with first circle were: the 10-10-10 from WWDB, the focus on one product line from the beginning, and the use of training available such as the Gift Incentive Albums course on Quixtar.  I would suggest Quixtar look to fill the gap of sales and retailing training that some systems leave out.  One only needs to look at a few systems that have heavy numbers of diamonds and above from the 70's and 80's vs the 90's and 00's and see that part of the problem could be a lack of adequate retail training and how to properal develop long-lasting customer volume.

I would like to know what efforts Quixtar is taking to fill this need?  Also, how can IBOs who are not diamond and above utilize the Quixtar Accreditation and IBO Communications platform now?  My system has made no announcement of this program, nor said they were currently seeking this program even upon asking. What options do I have to enforce this within my group and/or change groups through LOA to one that is Accredited or seeking accreditation?

To anonymous: there are no "pv requirements" from Quixtar in my experience.  The 100pv of "personal use" suggested in systems such as BWW is just a suggestion because it is where the bonus scale starts.  It is important to be flexible with a new IBO and to properly teach them how to transition their current buying habits over to products from Quixtar in addition to obtaining retail customers.  This could yield as little as 20PV a month, or as much as 300PV depending on amount of products needed and financial situations.  I do not believe the perceived "minimum" should be altered, but rather improve the teaching of how to obtain that initial PV bracket.  Considering 10 customers in addition to yourself purchasing products in one month would put you well past 100PV.

Heather said:
February 6, 2007 3:52 PM | #

Jim, thanks for information, and thanks to Quixtar for allowing this type of forum.

Fortunately or unfortunately, this struck a nerve with me. Quixtar should understand that it's the old IBOs that are going to be bringing in new IBOs. As an old IBO, I'd like to see the PV/BV ratio raised back to the level it was a couple years ago where we spent about $200 to get about 100 PV in core line products. Nowadays, we have to spend at least $300 to get 100 PV in core line products.

With that said, and this maybe some of what anonymous is trying to get to, the new IBO may find it frustrating to get little reward, initially, for switching over their purchases to Quixtar. Most new and prospective IBOs don't necessarily have the future vision to see the reward down the road. We pay larger as it grows. They want money now, and other MLMs give that to them. I say this because I find myself having to defend the Compensation Plan over and over. I explain the difference, other's put limits on payout, we don't, they have sales quotas, we don't, etc. Like it or not, that is our competition, though.

Most people look at business opportunities because they want to make more money, usually sooner rather than later. Only a small percentage, I've found, are genuine business minded people and understand the process.

When the PV was lowered recently, it made me and some in my group feel a bit miffed from what we were told when we signed up 13 years ago, that our system is inflation proof. BV may change to adapt to inflation, costs may change, but PV should remain the same.  I think we've seen 2 PV reductions in our time in the business.

Along with this change, I'd love to see more online training, marketing materials and samples for all of our product lines. Any IBO building their business needs these tools.

Brad said:
February 7, 2007 12:08 AM | #

I believe better focus and training on proper "First Circle" sales will allow the new IBO to quickly and effectively establish 10-20 retail customers.  PV for this volume should be between 100 - 500PV yielding a retail profit of: $65 - $325 alone. In addition, bonus checks range $8.22 - $342 (using overall core product averages of: 1PV = 2.74BV and retail profit is 1PV = $0.65 in profit.)

Teach the new IBO to develop a First Circle that develops $200-$500 in profit and you have developed a self-sustaining 'franchise' that pays for operating costs and provides a substantial discount on prices for household/consumed items.  Duplicate this and you don't have inexperienced IBOs struggling to network and recruit out of desperation, but now out of strength and confidence.  It seems to have worked in the past and has worked well so far.

Ray Thomas said:
February 7, 2007 3:18 AM | #

I believe the solution to the company's (Quixtar) goals and every IBO's goal is: Effective Marketing Techniques & Retail Sales Training.

To a New IBO, the concept of "Personal Use" to generate profit is a very weak business strategy, because it's based on the assumption that the New IBO will be able to quickly build a team of other New IBO's willing and able to do the same.

The concept was started simply to side-step the common objection: Is Selling Required To Do This Business? The answer to this question should have always been - YES!

Quixtar is on the right track with their Online Training as showcased with the Gift & Incentives Product Line.

This type of training should be offered for every major product line.

Effective Sales Training - combined with the New Personal Websites should at least triple Quixtars overall volume within the next 5 years.

Every New IBO should look forward to having 30, 40, 50 Retail Ditto Clients minimum. Is this the Internet or what?

This can be done! But not if we're ashamed to say and act like we're in Sales.

Food for thought...

Beth Dornan said:
February 7, 2007 3:32 PM | #

Jim's post above talks about "balanced businesses" -- that means retailing, sharing the opportunity with others, and some personal use.  

Retailing products is the quickest way for a new IBO to earn income, as they'll see the immediate retail profit for their efforts and of course be able to earn bonuses based on personal volume and that of those they sponsor.  

But to Ray's point, there's more we need to do in terms of equipping IBOs to successfully sell.

The Gift & Incentive program training program is a great example of what you'll see more of in the future -- it provides customizable tools that IBOs can use for customer presentations and selling.  And Ray, we do plan to have this for our major product focus areas because we want to make it easier for IBOs to sell our products.  

Do we want IBOs to use our products?  Absolutely.  You can't sell what you don't know.  

But we need to create balanced businesses to create more profitable IBOs.

Anonymous said:
February 8, 2007 5:48 PM | #

Jim, I would like to see more information available to us (IBO's) regarding building our own websites.  I know there are several rules on what the sites must look like and contain, but the average user dosen't know how to develop a site - or who could develop a site for us. I think this would create much more profitable IBO's.

Anonymous said:
February 8, 2007 6:43 PM | #

Thanks for the forum, I think this is a great site to send our new team members to, and for us to get to know the thoughts from the top, which allows us to belive in this business all that much more.

One criticizm from those who just want to try to be negative about this business is our statement of the average IBO's income being $115.  I am sure that if the "average" IBO who created at least a 100pv personal circle  had their incomes averaged, it would be MUCH higher.  The idea that those of us who are actualy using the website, as well showing the plan are lumped in with those who "attempted" to STP, Sell a product, or attend a meeting seems like a way for the critics to skew the results of what this business can do.  I dont see how it is misleading to a prospect to tell them that the average IBO who has a 100pv personal circle for 12 months makes $X.  

Anyway, those of us out here in the field continue to belive in this business, and apreciate all your hard work in making better for all.

Anonymous said:
February 8, 2007 6:53 PM | #

Jim estoy muy contenta de que tengan preoridad en enfocarse en el nuevo IBO, por que si el nuevo tiene resultados rapidos estara dispuesto a poner mayor compromiso y nuestros productos son de una excelente calidad no creo sea necesario bajar el precio, lo que si creo es que si queremos es que en el momento que senos 1pv por cada dolar nuestros negosios realmente creseran de una manera jamas vivida.

La comunidad Hispana es genta trabajadora y soñadora y yo se que estariamos dispuestos a trabajar mas si senos recompensa mas.

Mil gracias por darnos la oportunidad de dar nuestra opinion.

Translation (posted by editor):

Jim I am very happy that you are giving priority to focusing on the new IBO, because if the new IBO has fast results he will be willing to make a bigger commitment and [because] our products are of an excellent quality I don't think it necessary to lower the price, what I do think and we want is that at a time when we are given 1PV for every dollar our business will really grow in a way never lived.

Paul said:
February 9, 2007 12:42 AM | #

Jim, thanks for opening this FORUM page where new IBO like me can ask other IBO's about HOW TO BUILD this business.

I understand that this is a CONSUMERS NETWORKING, you have to buy products in order for you to get PV's

and You have to invite others to do the same. other source is direct selling (old effective style).

I agree with Heather about the cost of $$$ to get 100PV is high for new IBO. and also a lot of companies give samples to there new retailer to test  the product. can Quixtar do the same? even for first time buyer of the product only (mostly new IBO). I think this will help introduce the product to new IBO, since our products are members exclusive. if we believed our products are good then there is no worry about sampling them or sell it to first time buyer at cost. because repeat orders will be 100%.

Anonymous said:
February 9, 2007 8:51 AM | #

Thank you for this forum!  It's good to see Quixtar use the internet to connect all of us together, to grow, learn and share our experiences.

As a newbie, and a strong internet user, I really like the idea of having additional on line training modules, such as there is with  the Gift Album!  There are so many useful materials on the Q website, I sometimes get lost! LOL

Also, I too would like a way to enhance my personal webpage and make it more user friendly.  Being a Mac user, I have daydreamed of a .Mac account in order to create a welcoming environment for my customers or future customers.  

However, beyond all of the technical part, what  helps me the most are the people in my upline.  I am grateful and fortunate to have caring, wise mentors who encourage me with every baby step.

thanks again for this blog area

Anonymous said:
February 9, 2007 10:14 AM | #

Thanks for the site Quixtar...

We are really excited for the newly disigned approaches being used to reveal the facts about Quixtar.  It has already benefited us by lending more credibility to our personal ecommerce website.  Love the marketing letters that we can forward on to customers, friends, family, & future owners.  Gives us a chance to introduce ourselves and the business we now have in a big way.  

We are excited about the incredible DITTO delivery, the awesome product quality and diversity, as well as the unlimited merchandising help available to grow the retail side of our business.  

With the mentorship from WWDB we are developing strong personal & leadership qualities needed to run any business.  With the services of Quixtar we have more research & development, greater marketing, the largest warehouse, and the most awesome drop- shipping available.  These are all things we could not create alone in business without the burden of financing, the liability of employees, and fixed overheads that skyrocket with inflation & an ever changing ecomomy market.  

Again we can't thank the IBOAI, WWDB Mgmt team, & the Quixtar team enough for their vision of our future.  You rock.....

Anonymous said:
February 9, 2007 11:13 AM | #

How long does it take to have a blog post?

Editor's Response:

Linda,

Please note that comments are moderated for compliance with our policy and they will be posted as soon as they are reviewed. Comments are usually reviewed a couple of times a day.

Thanks,

Anna Bryce
Managing Editor -- Quixtar Opportunity Zone

Anonymous said:
February 10, 2007 5:11 PM | #

100 PV Minimum:

While interviewing prospective IBO's, I try to determine thier purchases.  While i obviously never ask this question directly, i do try to get a feel for the level of purchases they make on a monthly basis.  i will use myself as the example: am i spending $100 a week at wal mart/target, etc?  if so, then i explain that the 100 pv shouldn't be difficult.  if they are uncomfortable with this discussion, then i don't go anywhere with it beyond my own personal example.  i also explain the fact that the pv comes more easily as the inventory of items that you currently own in your home are transferred over to Q products.  for some this takes longer than others.  if they've been shopping at cost co / sam's a lot, then they probably already have 2 of the 50 roll boxes of toilet tissue it may take them a couple of weeks to get through thier on hand stock and thus their pv maybe a little lower in the beginning.

Anonymous said:
February 10, 2007 6:22 PM | #

See Heather's message above.  I agree  with her observation.  Since I have been in the business much longer than Heather,  I have seen the PV reduced more than twice.  We were also told that the PV is in  concrete. BV will change, but PV is  firm.   Not so  What will you do when the PV reaches zero.?

Thank You.  George Metz

Edmond said:
February 11, 2007 10:14 AM | #

I am in total agreement with Brad and Ray Thomas.

The first goal is to equip the new IBO with the requisite skills to develop a solid clientele. Effective Sales and Marketing Training a la Gift Incentive Prog. will be great!! I found it quite useful in building my capacity to make sales presentations.

Secondly, new IBOs need to know more about the company they are associated with, what it stands for, its performance and so on. This also gives confidence.

I am some what amazed that people are still debating the desirability of selling!!!!! Come on take a look around.....the sellers are the most successfull people in business!!!! We need to a paradigm shift on this topic. May be the training I alluded to above would help this also. Since I believe that is more a FEAR of REJECTION rather than not liking to sell is the issue here!

I like the first circle focus!!! Let's make it a good year for all new IBOs!!

Anonymous said:
February 13, 2007 3:20 PM | #

While some product knowledge and business building training is important for the new IBO, I think the value of being part of a system is over rated. Quixtar could provide most of the info and support any of us need to be successful. Amway did it years ago and Quixtar is starting to do it again now! This is exciting to say the least! Lets not forget that many IBO's became platinums and above without being part of a system. This may come as a suprise to any IBO that has only been working with a system.

Expose the new IBO to products they can really get excited about and you will find they will share them without any trouble. However, even initially very excited new IBO's will become financially and emotionally worn down by the never ending demands of the systems who will try to convince the new IBO  that more training (more $$$ to the upline diamond) is needed to become more successful.

A new IBO will stay excited much longer if they are not constantly forced to deal with unnecessary negatives they will encounter when coming in contact with former IBO's who have left  the business for their negative experiance with systems.

Th negative image of Amway/Quixtar was not created by bad products or criticism of the company. It was created by exagerated income claims and  huge amounts of money spent for training made available by the systems.

Also, Quixtar must put pv levels back where they were 20 years ago. We were told then by the corp. that pv will not change.

Quixtar needs to clean up the mess created by the systems before any significant growth will be realized. The accreditation program seems nothing more than an endorsment of a problem that has been plaguing this buisness for 30 years.

There is no doubt about it, Amway/Quixtar would be a much larger business today had it not had to constantly use it's resources to deal with trying to repair its image.

Stop trying to fix the symtom, correct the cause and the "1st circle" idea will be a huge success! If Quixtar ignors the cause of its real problem we will still be talking about the same issue 30 years from now!

Tex said:
February 15, 2007 12:52 AM | #

Anon,

I agree with most of what you said. However, I doubt the business will survive another 30 years, as there is too much information on the internet, and is accumulating, regarding the tool profits being the real business and ruining Quixtar's reputation.  

Anonymous said:
February 15, 2007 7:59 PM | #

If we all "really" cherish this company (Quixtar), and the opportunity that Rich & Jay created - we must start thinking like Business Professionals.

I've seen several comments requesting that PV remain the same as it was 20 years ago! Does THAT concept really make sense to you?

Is there any product or service on the market today that has kept their price unchanged for the past 20 years?

Even if that statement was made - things change! This is pure economics. Things now cost more, Quixtar has to adjust pricing and profits to remain strong. If the company's not strong - our opportunity is at risk!

Let's concentrate on maximizing our personal sales and business structures, that way we'll never notice minor PV adjustments.

As far as 100PV being "Too High"... If you're simply selling products based on price... you'll never compete with the Dollar Stores across America.

But if you start selling "Values" such as Service, Convenience, Quality, Personal Attention, and Time Savings, your selling experience will totally change for the better.

I know many people that spend $100 on Cable TV, $75 on Broadband Internet, and $60 dollars for their Cell Phones - without being able to afford any of it!

But they pay for these things - because they understand the "Value" of having them! That's OUR RESPONSIBILITY when it comes to Quixtar!

That's why they're willing to pay us the "Big Bucks" (smile). My point here is to get us thinking like Business Owners, instead of Street Peddlers.

How does Starbucks get people to pay $3.00 for a half a cup of flavored froth? VALUE!

 

Ray Thomas

Anonymous said:
February 16, 2007 2:15 AM | #

Why was my name omitted from my last post?

- Ray Thomas

 

Editor's Response:

Ray,

If your name was left off, it was certainly unintentional. I've looked back through the submitted comments and don't see one under your name that was published without your name. Can you let me know which comment it was? I can then go back and add your name, if you like.

Thanks, Ray

Anna Bryce
Managing Editor -- Opportunity Zone

Tex said:
February 16, 2007 12:57 PM | #

Anon,

My comments are below, your original message in quotations. But first, I would like to say this blog is already far ahead of any others I have posted on, as it is looking for solutions rather than complain and personally attack anyone who has a different opinion. We will not agree on everything, but we can at least identify our differences, and move forward together on those things we agree on.

"If we all "really" cherish this company (Quixtar), and the opportunity that Rich & Jay created - we must start thinking like Business Professionals."

Agreed. However, the standard approach from the tool systems is they have everything figured out, all we have to do is simply follow the pattern, and we will get the same or better results than those who went before us. It is a reasonable approach, but we know far more about the Q side of things (rules, products, prices) than we do the tool system side of things (the vast majority of income for Emeralds and above is from the tool systems, i.e., books, tapes/CD's and functions).

"I've seen several comments requesting that PV remain the same as it was 20 years ago! Does THAT concept really make sense to you?"

I am not sure what you mean exactly, but I believe the PV/BV versus price has been reduced over the years. Perhaps Q can enlighten us on this from an historical view and state the reasons why this is so. For example, I think the PV used to be more compared the IBO price. In other words, you got more PV/BV per dollar for products, particularly the core line products.

"Is there any product or service on the market today that has kept their price unchanged for the past 20 years?"

As stated above, this isn't so much about product prices, but whether the PV/BV has kept pace with the product prices. There is no argument that product prices increase over time, this is economics 101.  

"Even if that statement was made - things change! This is pure economics. Things now cost more, Quixtar has to adjust pricing and profits to remain strong. If the company's not strong - our opportunity is at risk!"

Ageed.

"Let's concentrate on maximizing our personal sales and business structures, that way we'll never notice minor PV adjustments."

As long as they are minor, I have no issue with the above. However, I question whether the changes are indeed minor.

"As far as 100PV being "Too High"... If you're simply selling products based on price... you'll never compete with the Dollar Stores across America."

Correct, and 100 PV doesn't have to be personal consumption, it can also include sales to non-IBO's, and has to include a minumum to non-IBO's in order to earn downline volume bonus.

"But if you start selling "Values" such as Service, Convenience, Quality, Personal Attention, and Time Savings, your selling experience will totally change for the better."

Agreed.

"I know many people that spend $100 on Cable TV, $75 on Broadband Internet, and $60 dollars for their Cell Phones - without being able to afford any of it!"

Agree again.

"But they pay for these things - because they understand the "Value" of having them! That's OUR RESPONSIBILITY when it comes to Quixtar!"

And again.

"That's why they're willing to pay us the "Big Bucks" (smile). My point here is to get us thinking like Business Owners, instead of Street Peddlers."

Yes, again. But remember the current "culture" at the top of this post.

"How does Starbucks get people to pay $3.00 for a half a cup of flavored froth? VALUE!"

Actually, I think Starbucks is a rip off, but your point is well taken, as I obviously am in the minority, based on how busy they are in their stores!

Anonymous said:
February 16, 2007 2:48 PM | #

Hi Anna - My post is dated February 15, 2007 7:59 PM, it starts - If we all "really" cherish this company...

Yes - please add my name, I don't want it to seem that I'm hiding my identity. (smile)

Thanks!

 

Editor's Response:

Consider it done, Ray! By the way, looking back at the original post, I don't see a name in the body or in the name field, for some reason.

For all bloggers -- including the author's name always helps to lend credibility to any blog post. It also helps me keep track of who said what whenever there are questions!

Thanks,

Anna Bryce
Managing Editor -- Quixtar Opportunity Zone

Anonymous said:
February 16, 2007 4:10 PM | #

I agree that this is the best forum I've seen on this subject. I've not even discussed "Systems" at this point - but since you bring them up, I will. (smile)

I believe that "systems" were started with the best of intentions by some of our great upline leaders, such as Dexter Yager, Bill Britt etc., at a time when the concept of Network or Multi-level Marketing was new and unheard of.

Creditability, Training/Motivational Systems, & Communications Technologies did not exsist or were not affordable to the average man. Amway was largely built in a non-computer age.

To this day when it comes to building large global organizations that create millions of dollars in sales volume - per day...

The leaders I've mentioned above are hands down - the best in history, love them or hate them - these guys have been getting the job done! For decades at this point!

The systems were originally created to support the IBO or Distributor - now things have gone astray and gotten reversed... now the IBO is expected to support the systems.

I would imagine that greed has had its effects - let's face it, men will be men - especially when there's no real checks and balances in place to prevent such behavior.

Unfortunately - Quixtar's public image will suffer behind the ill behavior of dishonest IBO's - until it finds a way to make a clear distinction (in the public eye) between an IBO and the Corporation.

This is NOT a simple task. I think they're headed in the right direction. To me the only way to get a real handle on system abuse is to take the profit out of it!

The Free Personal Websites was a beautiful move!

They should follow that with a series of Free or low priced downloadable MP3 Files that offer topics ranging from Proper Business Building and Sales Techniques, Motivational Talks recorded from Acheivers, Platinum and Diamond Club Meetings, etc.

Webinars and Conference Calls would also be a great addition. I'm sure most serious IBO's would pay a modest fee for this type of information - especially if it could be accessed from the comfort of their homes.

At least it would offer an alternative for IBO's that could be controlled or approved by the corporation.

The future has truly arrived. Things have changed. We must change. Quixtar must change. Today - "Personal Touch" might mean two or more people on a Webcam, as opposed to sitting in the same livingroom. Accept it. Embrace it.

My point is this... To my knowledge, there are no "Pure Quixtar" CAMS. Meaning, the majority of the people that we look to as leaders, made their fortunes with Amway in a non-computer age.

The fact is NOBODY has really done "Quixtar" before!

Everybody is learning what works in ecommerce as they go along! It's all new!

There's a whole new crop of Quixtar Leaders about to

rise up and really use and take advantage of the "true power" of the internet.

There's not a reason in the world that an IBO can't generate 7500 PV in their personal circle - every month - using the internet, without the help of a single downline.

But Quixtar has to be open to these types of Business Owners and provide the support and tools they need to be successful. The past (Good or Bad) is still "The Past". This is a New Age. Go with it.

Anonymous said:
February 16, 2007 4:37 PM | #

One last comment - In response to your last statement: "Remember the current culture"...

This is where Training concerning identifying our "Target Market" is so vitally important!

Commonly IBO's have been taught to simply go after their friends and family as their main marketing strategy.

That day is so far gone - it's not even funny.

Walmart has a Target Market.

They focus on Price.

Nordstroms has a Target Market.

They focus on Quality and Service.

Quixtar also has a Target Market.

They want Quality and Convenience.

This prospect is more in tune with the value of their time - as opposed to driving across town to save a dollar. They also want the best quality for their dollar - as opposed to the cheapest thing on the shelf.

Is this prospect harder to identify? Probably - but it can be done, if you've been trained. When that type of training becomes easily available to IBO's - Quixtar will need new servers!

Ray Thomas

Anonymous said:
February 18, 2007 5:20 PM | #

First, I have heard nothing about the First circle project. nothing. What is it? Maybe something in the blog would be a start.

Secondly, I have to agree with other postings. The PV is an issue, it was suppose to be the protection against inflation. Now it is almost nothing. Very hard to explain, even harder to defend.

Tex said:
February 19, 2007 2:22 PM | #

Anon,

See the welcome message, directly below this message, plus the comments that follow.

Ray Thomas said:
February 19, 2007 9:22 PM | #

"Protection" against inflation, doesn't mean the "Elimination" of inflation. Nobody can do that.

All things considered... we've still got a wonderful opportunity that very few of us have fully taken advantage of, including me.

If the PV was reduced 20% across the board tommorrow - the opportunity to become wealthy

with Quixtar wouldn't change a bit!...

Providing that your mental attitude and business skills are at the level they need to be.

On the other hand - if they doubled the PV tommorrow, many people would still find a something to complain about, or come up with a reason that made it too difficult for them to succeed.

So that's why I say... PV is NOT the issue.

Here's the true test:

Do a total of what your current business volume

PV & BV would be - IF the PV had never been reduced. How many Pin Levels did you miss?

How much income have you lost?

If you're honest about this subject... The answers to the above questions prove that the PV reductions

really didn't make much of a difference.

Let's ALL work on improving ourselves as much as we possibly can.

The results of that effort will far surpass the effects of any minor adjustments the company needs to make in PV Points.

Let's max out our retailing. Let's max out our sponsoring. Let's max out our bonus checks!

Ray Thomas

Ano said:
February 20, 2007 11:07 AM | #

Ray,

If the company considers the pv adjustments minor, why did they make changes in the first place? I don't think you understand the pv issue. Remember, years ago we were told  by Rich that pv would not change! It's been lowered three times that I know of in the last 25 years!

Tex said:
February 20, 2007 11:35 AM | #

Ray,

How much has PV/BV changed over the years? We have to know this to do the calculation you suggest.

Blindly following a charismatic and excited person without looking at the numbers is how we got into the tool mess, let's not do this again.

Ray Thomas said:
February 20, 2007 8:42 PM | #

Why did PV change? I don't work for Quixtar, so my answer to that question is: I don't know. Why not write or call the corporation and simply ask.

I have owned several companies in my lifetime and I would guess that higher expenses - in terms of the cost to stay in business would affect most businesses over a 25 year period. Three times in 25 years is fantastic, I'm shocked that it hasn't been at least once a year!

You do understand that PV is not a number just pulled out of a hat, it's a value that helps to calculate the percentage of commissions paid to each IBO from each product sold.

If the cost to produce/manufacture a product increases for ANY reason - the company has to adjust the price, and commission or in our case the PV in order to avoid taking a loss.

You also need to understand that the company has huge monthly expenses that MUST be paid every month - no matter what you and I decide to sell or purchase.

I'm glad they make adjustments when they need to. I want them to be around for many years to come.

If you don't like the PV on a particular product, you have the option/luxury of choosing not to sell or purchase it. Sweet and simple - this is BIG BUSINESS, don't sweat the small stuff.

Tex: If you don't know how much PV has been reduced - rest assured... it didn't affect you.

Concentrate on building your business bigger!

I've never followed anyone blindly - why did or would you? Stop it and don't do it again. Get over it - and start building your business correctly.

The only tools I've ever purchased were the ones I wanted. I assume that's what everybody does. Never buy anything you don't want or can't afford.

Forget about buying tools - if they concern you.

Life is really that simple. Besides - there's no PV on tools! (smile)

I say - if you want what this opportunity has to offer...

Go after it - with all your might!

Call the company with suggestions - if you have any.

I'll paraphrase one of our past presidents: "Ask NOT what your company can do for you... Ask what YOU can do for your company!" (smile)

We all have a vested interest in Quixtar's success - let's all work harder to ensure it. Everybody will win.

Ray Thomas

Tex said:
February 21, 2007 10:37 AM | #

Ray said: Why did PV change? I don't work for Quixtar, so my answer to that question is: I don't know. Why not write or call the corporation and simply ask.

Tex said: You started the conversation stating "minor" changes to PV/BV, I assumed you had some insight. I think this forum qualifies: Jim Payne, what was the original average price, PV, and BV for core line products? Why has the relationship behind these changed over the past almost 50 years?  

Ray said: I have owned several companies in my lifetime and I would guess that higher expenses - in terms of the cost to stay in business would affect most businesses over a 25 year period. Three times in 25 years is fantastic, I'm shocked that it hasn't been at least once a year!

Tex said: What do you mean by 3 times in 25 years? Price changes? PV/BV changes? You realize increasing price and leaving PV/BV the same is a net loss (or not as good a deal) to the IBO, right?

Ray said: You do understand that PV is not a number just pulled out of a hat, it's a value that helps to calculate the percentage of commissions paid to each IBO from each product sold.

Tex said: Yep.

Ray said: If the cost to produce/manufacture a product increases for ANY reason - the company has to adjust the price, and commission or in our case the PV in order to avoid taking a loss.

Tex said: Yep.

Ray said: You also need to understand that the company has huge monthly expenses that MUST be paid every month - no matter what you and I decide to sell or purchase.

Tex said: Yes, but shouldn't these costs be a smaller amount, percentage wise, as a business grows?

Ray said: I'm glad they make adjustments when they need to. I want them to be around for many years to come.

Tex said: I can't make a judgment about the adjustments, I would need more facts. However, I do want them to be around for many years to come.

Ray said: If you don't like the PV on a particular product, you have the option/luxury of choosing not to sell or purchase it. Sweet and simple - this is BIG BUSINESS, don't sweat the small stuff.

Tex said: Agreed. The tool profits are the BIG BUSINESS.

Ray said: Tex: If you don't know how much PV has been reduced - rest assured... it didn't affect you.

Tex said: If it was reduced and is continuing to be reduced, it DID and WILL affect me. Do you know the quote to the affect of "Those who don't learn their history are doomed to repeat it?"

Ray said: Concentrate on building your business bigger!

Tex said: I am, and I also want to have confidence it will be around long term. Flat growth for over 10 years is not encouraging.

Ray said: I've never followed anyone blindly - why did or would you? Stop it and don't do it again. Get over it - and start building your business correctly.

Tex said: You never said it explicitly, but that was how I took your overall message. I have fixed our business, but the overall tool profit issue MUST be addressed in order for this business to move forward, in my opinion.

Ray said: The only tools I've ever purchased were the ones I wanted. I assume that's what everybody does. Never buy anything you don't want or can't afford.

Tex said: That's NOT what everybody does, as most people haven't owned their own businesses before. Many IBO's have personal and/or professional pre-existing relationships with their sponsors, and put much more trust in the "hard sell" of tools. I saw it just the other night at an open meeting.

Ray said: Forget about buying tools - if they concern you.

Tex said: I already have, but that is not the point. The point is all the other prospects and IBO's buying them.

Ray said: Life is really that simple. Besides - there's no PV on tools! (smile)

Tex said: No, it's not. See above discussions.

Ray said: I say - if you want what this opportunity has to offer...Go after it - with all your might!

Tex said: No issue with that, as long as the tool profits are above-board.

Ray said: Call the company with suggestions - if you have any.

Tex said: I have, and I am here.

Ray said: I'll paraphrase one of our past presidents: "Ask NOT what your company can do for you... Ask what YOU can do for your company!" (smile)

Tex said: I've already decided what to do, fix the tool profit issue.

Ray said: We all have a vested interest in Quixtar's success - let's all work harder to ensure it. Everybody will win.

Tex: Everybody will win, except the higher pins, they will lose big time, in terms of tool profits.

Ray Thomas said:
February 21, 2007 1:31 PM | #

I won't belabor this topic, however I think many people are confused or distracted by this issue.

Maybe I can help somebody here... I'm a dreamer (smile)

Systems and tools are not bad, illegal or evil, of themselves. Earning profits, even large profits from the sales of these items is fine.

This is America - profit is good!

As long as everybody understands what they're buying AND wants to buy it - I don't understand the problem.

My upline even has a buy-back policy in place, and offers refunds to anybody that wants one.

I also understand that many people earn thousands or even millions from the systems they've created over the years. Although you may not like it - this is not a crime.

Your choice is not to purchase or participate, if you don't personally like something your upline promotes or sells.

If your upline told you that it's good to have a stiff drink - before you show the plan - would you start drinking? Hopefully not.

But if it works for him, and nobody has been hurt...

Don't go on a Anti-Drinking Campaign. Ignore him and move on - using your own common sense.

The term IBO stands for Independent Business Owner - meaning YOU make the final decisions reguarding your business. YOU - not your upline!

As long as the IBO is over 18 years of age, and understands that the purchase of tools, functions, etc. are optional - and in no way guarantee their success with Quixtar... no crime has been committed.

I wouldn't spend much mental energy worrying about who buys what. That's THEIR BUSINESS!

Just worry about your own. I think most people are using this topic to mask their own lack of Business Performance, and the responsibility to practice common sense, let's be honest - everybody and anybody can get their money back within six-months of purchase by simply requesting it from your upline Platinum!

That policy covers ALL Tools, Major Function Tickets, etc. - if people don't have the guts to request their money back... what more can I say. I'm done with this topic - hopefully I've made my point.

Ray Thomas

Tex said:
February 21, 2007 3:34 PM | #

Ray said: I won't belabor this topic, however I think many people are confused or distracted by this issue.

Tex said: I think you did, that was a long post, Ray.

Ray said: Maybe I can help somebody here... I'm a dreamer (smile)

Tex said: No problem with being a dreamer, just don't be a liar also.

Ray said: Systems and tools are not bad, illegal or evil, of themselves. Earning profits, even large profits from the sales of these items is fine.

Tex said: I think systems and tools are essential. Large hidden profits ARE bad, in my opinion and Rich Devos' opinion.

Ray said: This is America - profit is good!

Tex: Does ENRON, Tyco, Adelphia, or MCI mean anything to you?

Ray said: As long as everybody understands what they're buying AND wants to buy it - I don't understand the problem.

Tex said: THAT'S the issue, not everyone understands what they are buying, they are being pressured into buying into buying the tools as "the shortcut to success", and "don't try to shortcut the shortcut". Most folks have never owned a business, so they follow the advice of those who have gone before them and have achieved "success" in the A/Q business, when in reality, most of their financial success has come from the tool profits.

Ray said: My upline even has a buy-back policy in place, and offers refunds to anybody that wants one.

Tex said: They all have refund policies, and very few take advantage of them, because there are time limits on the refunds and conditions about the returns being "like-new".

Ray said: I also understand that many people earn thousands or even millions from the systems they've created over the years. Although you may not like it - this is not a crime.

Tex said: Good for you, most prospects don't know this, all they see is the "bling", and the message it came from A/Q, which is a lie. I never said it was a crime, I said it was unethical.

Ray said: Your choice is not to purchase or participate, if you don't personally like something your upline promotes or sells.

Tex said: See above, there is a very good "machine" that encourages tool purchases.

Ray said: If your upline told you that it's good to have a stiff drink - before you show the plan - would you start drinking? Hopefully not.

Tex said: No, I would not. But this is not a good analogy when it comes to tool purchases.

Ray said: But if it works for him, and nobody has been hurt...

Tex said: Until he is DUI and runs over someone in his car....

Ray said: Don't go on a Anti-Drinking Campaign. Ignore him and move on - using your own common sense.

Tex said: No problem with drinking, drinking and driving is quite a different matter. Perhaps you have not read the stories of people who followed the directions of upline and ended up in bad financial positions, relationship positions, etc.

Ray said: The term IBO stands for Independent Business Owner - meaning YOU make the final decisions reguarding your business. YOU - not your upline!

Tex said: This is good in theory, reality is a different matter.

Ray said: As long as the IBO is over 18 years of age, and understands that the purchase of tools, functions, etc. are optional - and in no way guarantee their success with Quixtar... no crime has been committed.

Tex said: No crime perhaps, but VERY unethical.

Ray said: I wouldn't spend much mental energy worrying about who buys what. That's THEIR BUSINESS!

Tex said: Their business IS my business. They help create the reputation, good or bad.

Ray said: Just worry about your own. I think most people are using this topic to mask their own lack of Business Performance, and the responsibility to practice common sense, let's be honest - everybody and anybody can get their money back within six-months of purchase by simply requesting it from your upline Platinum!

Tex said: This is bad advice, as what happens to Quixtar overall DOES impact our business, especially when it comes to reputation, which is already on shaky ground in the MLM industry. We have to be "squeaky clean" just to have an average reputation.  

Ray said: That policy covers ALL Tools, Major Function Tickets, etc. - if people don't have the guts to request their money back... what more can I say. I'm done with this topic - hopefully I've made my point.

Tex said: No, I don't think you've made any meaningful point.

Brad said:
February 22, 2007 10:48 AM | #

Tex said: They all have refund policies, and very few take advantage of them, because there are time limits on the refunds and conditions about the returns being "like-new"

B>  Again, my platinum has offered refunds after as long as 2 years from purchase.  And I have personally returned many tools for various reasons, all have been refunded in full and never has it resulted in a refusal to help me build my business.  So it seems this also comes down to the individual IBOs running their business, whether it be Quixtar sales or the motivation/training business.  

Want to compare prices, Tex?  Head over to Mike Litman's site and ask about private coaching.  Cost: avg of $5000 a year.  His cd program, 1 CD a week, is about $79/month.  And neither he nor his coaches have built a successful network marketing business, and perhaps none of his coaches have even developed a successful business!

Tex said:
February 22, 2007 12:27 PM | #

Brad,

One exception that exceeds the stated rules does not have much meaning.  For example, I have seen many posts on other blogs, where they said their upline refused to refund tool purchases, and how would you prove it true or untrue?

Want to compare prices, Brad? Don't compare apples to oranges. Compare what the tools cost, how much profit is made, and how honest the upline is regarding these profits with their "business partners" and "teammates", Brad.

Skip F said:
February 22, 2007 2:04 PM | #

Oh! So now the uplines are called private coaches. Brad, if you believe systems are so effective then why have so many platinums and above that have given their all to using the systems to build their busiensses quit the business. Check some of the other comments on this blog. I don't want to repeat myself.  

Brad, Q can make available all the tools and meeting we need and we can trust the info is acurate and legal. Whats wrong with that. Why wouldn't any tool leader shout with joy that he wouldn't have do the work and have the  responsibility to provide all of this. Of course, we all know it's the tool profit.

I say to the system leaders, It's about time you got back to the busienss of building a REAL business and leave the tools and meetings to Q!

Ray Thomas said:
February 22, 2007 3:35 PM | #

Tex - I personally don't use any of my uplines systems. Although at one time I did, and I can honestly say I benefited overall in terms of personal development. Well worth any money I paid - not to mention tax deductable. (smile)

I stopped because I don't believe I need that type of help now. I've outgrown it. I now look for information and systems that help me penetrate the marketplace better. I got in the business to make a tremendous amount of honest, ethical money. Period!

But that's me. Your story or someone else's story might be different - I'm okay with that. I'm not mad at you. I'm not calling you names, this is a business discussion. There's no need to call me a liar. I just have a different view than you. Chill out.

Yes there is abuse! Yes - theres always somebody out there willing to seperate a fool from his money, and profit from inexperienced people. I'm just saying that I don't think I'll personally live long enough to stop the sins of mankind.

With all the money that's made from tools, believe me these same people are moving plenty of product volume as well! You don't get a Founders Diamond Pin based on the tools you've moved.

I believe that's one of the reasons Quixtar isn't totally willing to stamp out this type of activity.

From a business point of view - even though systems do attract a lot of negative comments - the people that run them also produce a majority of Quixtars product volume!

That's why it's so important for men like you and I to prove it can be done another way! Prove it with volume! Not talk about it.

If you believe you can create a better system - DO IT! I believe I can, and I'm working on it now.

But until we start breaking Platinums, Diamonds and CAM's with our systems. Quixtar has to stick with the people that have been getting the job done. That's just smart business.

So that's my challege to you. Don't be a complainer, be a creator, changer and implementor. If you know a better way... Prove it!

That's my mission.

Ray Thomas

Tex said:
February 22, 2007 4:57 PM | #

Ray,

I have no issue with your position, but we are in the vast minority. Even if we fix our our house and go Diamond or above, will we generate enough product volume to keep the business afloat, especially if the overall reputation continues to suffer? I think not.

We are also developing our own tool system. I am not just a "complainer", but also a "creator, changer and implementor". My opinion is we have to be both to survive.

That's my mission.

darlene pavone said:
February 23, 2007 12:22 AM | #

we have quality products, exclusives, with research & technolgy to back them, an awesome website,free return policy, everything totally done for us, all we have to do is talk, share,sell. we started making a significant amount within the second month. since most people are only 2-300$ short from staying out of bankruptcy these days-it is a good start for a new ibo to retail some products. there are plenty of people looking for what only we have.if someone receives a check from tools at platinum or above good for them. they did some work to get there. u can 2.

Jana said:
February 23, 2007 12:27 AM | #

It sounds as if you all are arguing. I don't even know what you mean by a "tool system".

I just want to know how to attract others to these very high quality, great products and I thought I would learn something from these blogs but maybe it is just a place for some to let off steam. If you have a problem with Quixtar, you can always go somewhere else like Herbalife or Avon.

Tex said:
February 23, 2007 10:43 AM | #

Darlene/Jana,

I view Q as a good opportunity, but you should be aware most of the lifestyles you see are a result of the tool profits, not Q.

Sure, you can retail without tools, but most folks don't want to concentrate on sales, and they are bombarded with the "buy tools" mantra.

I think Q has the best business opportunity, but they need to clean up the tool profit issue. There is a much bigger problem to fix than to run away to another MLM, so you get to keep me.

rocket said:
February 23, 2007 12:19 PM | #

Jana, you are right in that people are free to leave Quixtar, however, at what point do you start to feel the pinch when people are continually leaving.

Eventually, there will come a time when you must take a stand to prevent attrition, and this is true in any business.

I think Quixtar is trying to do that now, and I believe its because there is no growth in the North American market to speak of.  That is a wise move, because what comes after no growth?  A decline.

Time will tell if Quixtar addresses this in the required manner.  I have my doubts that they will, but that is my opinion, which as I've stated, I do hope is wrong.

Unless the "tools" abuses is addressed, and the obvious conflict of interested is dealt with, I have little doubt that Quixtar's growth in North America will decline.

What remains to be seen is how the problem is addressed.  In my opinion, Quixtar's strategy should be involving the IBO's who are not benefitting from the system income.  Then they will have the opportunity to hear Quixtar's side as well as their "leader's" side.

Quixtar is at a disadvantage though, because I remember when I was in the True North organization in Canada that IBO's were told the Corp. is nice and everything, but the "leaders" are the ones who understand the business, and therefore, are the ones you listen to.  In this case it was Mark & Tami Crawford, and everyone listened.

I have very little doubt this advice originated with Mr/Mrs Crawford, but I know the defense would be that the message got skewed somewhere down the line.

Funny how that skewed message always seemed to make them a bunch more tool profit money!

Anyhoo, that's what you're dealing with Quixtar.  

Good Luck.

rocket

Miia said:
February 25, 2007 2:38 PM | #

I posted this on another string, but wanted to add it over here.

I would like to see a change in how we can present our products to the general public.  While I agree with the rule that you can not display/sell products at a retail establishment because it gives an unfair advantage, I feel that they should allow IBO’s to display their products at vendor fair that are set up specifically for direct distribution companies.  While some products are sold at these events, they are mostly use to make contact with potential customers so in-home shows can be booked.

It feel that this change could allow newer IBO (ones that actually like to sell products) to make a profit quicker.  

... said:
March 1, 2007 1:36 PM | #

Very nice site! Good work.

Allan said:
March 3, 2007 5:38 PM | #

Mia,

I agree the rules about displays need to be revised.  Quixtar does have some provisions that allow you to display products at a booth, altough admittedly complicted.  Ask your upline or for someone in marketing or sales at Quixtar.

Ano said:
March 7, 2007 1:17 PM | #

Q "Connections" June 9th. I wonder how many systems will support this?

... said:
March 20, 2007 3:18 AM | #

Chi ha fatto questo? E un buon posto per trovare le informazioni importanti!:)

Loose translation (posted by editor):

Who has made this? And a good place to find the important information!

jthompson said:
September 4, 2007 3:16 PM | #

"Focused on a balanced business -- initially focused on retailing products, then introducing the opportunity to others and some personal use of products."

Quixtar i think you understand but just in case.....

New IBOs will not be enthusiastic about retail sales until they have had personal use.  

1.  personal use

2.  retail

2.  sponsor

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